This credit card was issued from an unsupported country

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  • #1104084

    mxirocks
    Member

    I m from Sri Lanka. I want to have domain from wordpress. But once I insert my credit card details, it says ” This credit card was issued from an unsupported country ” . But Sri Lanka is Pay Pal supported country. what is the reason for this, What should I do now ?

    Thank you

    The blog I need help with is tharangatsr.wordpress.com.

    #1104190

    timethief
    Member

    WordPress.com uses PayPal as our payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

    In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal WordPress.com can accept echecks and some debit cards.

    The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

    More about echecks here:
    https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

    #1104191

    timethief
    Member

    I tagged this thread for a Staff follow-up and if you subscribe to it you will be notified when they reply.

    #1104438

    kardotim
    Member
    #1104468

    mxirocks
    Member

    But how ever I m using same credit card for pay pal transaction. So pls let me know, what should I do ?

    #1104469

    raincoaster
    Member

    You can’t. You must get a credit card issued from a supported country or you can use bitcoin.

    #1104470

    xtbrz
    Member

    bitcoin is not supporting. But Isnt there any way to pay ? ( via pay pal or what ever way. because I m using paypay with out any problem )

    #1104545

    kathrynwp
    Staff

    I’m very sorry for the inconvenience. We cannot currently accept Bitcoin payments for the purchase of domains or premium themes.

    If you register a domain through another provider able to take payments for domain registration from Sri Lanka and you’d then like to map it to your WordPress.com site, just let me know what the domain is and we can get the mapping done for you.

    Again, we’re truly sorry for the inconvenience.

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