This is ridiculous!

  • Author
    Posts
  • #1140063

    tiashaw
    Member

    I started out with my blog at tiashaw.wordpress.com and paid for the upgrade to have the domain tiashaw.com to redirect to the wordpress blog. I did not already own that domain name, and I signed up for it thinking I could move it to wherever I want. Well, now 4 days later and NO RESPONSE FROM SUPPORT, I am told I can’t transfer it to godaddy.com for SIXTY days, and I can’t even find a spot to cancel it (which doesn’t guarantee I will get it back anyway when I go to register it somewhere else, according to wordpress.com) because I’m not eligible for a refund because I haven’t gotten and answer in FOUR DAYS! So it’s not even letting me cancel.

    I made a simple mistake of registering that domain through wordpress.com and now it’s ruining my business because I can’t transfer. Can ANYONE help me with this? I have YET to hear back from wordpress.com support and I’m LIVID!

    I need this taken care of immediately.

    Tia

    The blog I need help with is tiashaw.wordpress.com.

    #1140145

    auxclass
    Member

    Point the name servers to Godaddy – no need to transfer the domain name at all

    #1140146

    auxclass
    Member
    #1140147

    I haven’t gotten and answer in FOUR DAYS!

    I don’t see any previous threads under your ID.

    #1140148

    auxclass
    Member

    t – upgrades let you contact support directly but it is a first in first answered and if a new question is sent it seems the time gets reset to newest time

    PS – the 60 days on transfers is an internet fraud prevention feature – WordPress.COM has no control over that – all registrars have the same rules

    #1140155

    tiashaw
    Member

    Someone told me I have to wait 60 days to point the name servers to godaddy as well… Not the case??

    #1140156

    auxclass
    Member

    Someone told me I have to wait 60 days to point the name servers to godaddy

    I would not listen to them again – you can change name servers any time – NO 60 day waiting period – you can change the name servers as fast as you can type actually – one of my domains I changed 3 times in 4 days I think – all within 5 days of buying the domain name (was doing some testing)

    #1140204

    tiashaw
    Member

    Well thank you so much! I will give that a try…

    #1140208

    auxclass
    Member

    You be welcome

    #1140240

    raincoaster
    Member

    You can change the destination of a domain. You have to wait 60 days before changing the company that manages your domain, that’s all.

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