TOS Violation and Contact Question

  • Author
    Posts
  • #518792

    bgibs122
    Member

    Hi. My blog was deactivated today for not complying with the advertisement policy. I sent the error report to the admin as instructed, but am wondering how long it will take to hear back from them, as well as where/how they will contact me.

    Does anybody know how long it usually takes them to respond to things like this and where? I appreciate any help I can get…I’m not even sure why I was taken down.

    Thanks in advance!

    The blog I need help with is bgibs122.wordpress.com.

    #518996

    raincoaster
    Member

    It can be anything from a few hours to a few days; be sure to check your email’s spam filter, as sometimes they go there.

    #518997

    raincoaster
    Member

    I’m not staff, but I sure don’t see anything there that would flag it.

    #519066

    bgibs122
    Member

    Alright, thanks. Will I have to wait until Sept 19th to hear back from them? Or will it hopefully be sooner.

    #519067

    auxclass
    Member

    Should be “soon”, based on a small sample I have seen in the Forum, Staff do check here and do their regular duties, just a bit slower as they are having an “All WordPress” meeting to plan the future. I have seen several Staff in the Forum and doing other things on a regular basis during the meeting.

    #519070

    Hi,

    I had one of those messages two days ago. Although I still have no idea why, and have received no contact, the message has disappeared. Hope they have sorted yours out. I’m wondering now if this is a glitch in the system.

    #519072

    Oops! Sorry, should have said. Mine was about content, which is odd because I write for children and would never post anything offensive.

    #519073

    I was accidentally suspended too and it was by mistake. I thought the industry I complain about finally complained but I was told I’ve never had a single complaint.

    #519074

    Just received a message saying “the system should not have done that”. And an apology for any concern it may have caused.

    Phew!

    #519092

    bgibs122
    Member

    Still haven’t heard anything…they’d send me an email, right? Not some sort of messaging system on WordPress that I missed?

    #519103

    raincoaster
    Member

    Yes, they’ll send you an email; be sure to check your spam folder on the email, though, because they do sometimes get sent there instead.

    #519130

    markel
    Staff

    We cannot discuss questions related to TOS actions on the forums; please use the link contained in the suspension message to contact our team directly.

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