Transfer Subscribers

  • Author
    Posts
  • #1415630

    januaryrowe
    Member

    Hello,

    I need to open a support request to have my subscribers transferred from (thecovenantdiet.wordpress.com) to (thecovenantdiet.com). Thank you for your help.

    The blog I need help with is thecovenantdiet.wordpress.com.

    #1415719

    1tess
    Moderator Emeritus

    Have you installed Jetpack? I’ll modlook this topic so staff will help you. If you subscribe you’ll be notified when they respond.

    #1415756

    jackiedana
    Member

    Your WordPress.com subscribers and email followers have been transferred as requested.

    Please note that any WordPress.com followers who opted to receive email updates will need to re-subscribe again on your new site through the Jetpack signup box, otherwise they’ll only see new posts in their Reader. Non-WordPress.com email subscribers will continue to get email updates.

    You might think about setting up a Site Redirect for your WordPress.com site at thecovenantdiet.wordpress.com to send your site visitors to your new domain. Otherwise, people will still be able to subscribe on your old site.

    http://en.support.wordpress.com/site-redirect/

    #1415803

    januaryrowe
    Member

    Hey there! I’m looking for the subscribers that were transferred but I do not see them. Thanks for your help!

    #1415804

    jackiedana
    Member

    Sorry about that!

    I’ve transferred your subscribers again. Please check to verify that they are there as expected.

    #1415805

    januaryrowe
    Member

    I really appreciate your help… perhaps I am looking in the wrong spot. I go to my dashboard on thecovenantdiet.com and click on Jetpack in the menu to the left and then I click on Site Stats and down at the bottom it says “Subscriptions” Followers: 0 Blog 0 Comments.

    So sorry to be a trouble!

    #1415806

    jackiedana
    Member

    You’re right, it doesn’t look like the followers are transferring over. I’ll need to look into this for you.

    #1415807

    januaryrowe
    Member

    Brilliant! Thanks so much! Glad to know I’m not going crazy… yet!

    #1415808

    jackiedana
    Member

    It looks like there was a glitch in transferring your subscribers that’s been resolved now. Please check again and let me know if everything looks okay. :)

    #1415809

    januaryrowe
    Member

    Yes! They are there! I am so pleased! Thank you so much for your help!

    #1415810

    jackiedana
    Member

    That’s awesome. I’m glad we could help, and I apologize for the trouble before.

The topic ‘Transfer Subscribers’ is closed to new replies.