transfer theme

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  • #1088688

    edge3tv
    Member

    I added a blog to an account I have and (2 blogs), then decided to separate them.. I created a new account and transfered the blog, but I need to transfer the premium theme.. how can i pull this off?..or at least get my money back for the first blog and I’ll re-buy it..

    The blog I need help with is edge3tv.wordpress.com.

    #1088827

    edge3tv
    Member

    also I upgraded to the Value bundle and need to transfer or cancel and re-buy that as well..

    #1088828

    edge3tv
    Member

    btw…the name of the blog the theme and upgrade bundle were transferred from was edgetalkradio.wordpress.com from user: earthbasicsearthwork

    #1088835

    I was able to cancel the upgrade bundle, i just now need help canceling the premium theme to re-purchase

    #1088840

    timethief
    Member

    You need Staff help and I have tagged this thread for their attention. Please subscribe to the thread so you are notified when they respond.

    #1088844

    right on, thank you

    #1088846

    timethief
    Member

    You’re welcome.

    #1088964

    kardotim
    Member

    I canceled the premium theme and refunded the money back to your WordPress.com. Feel free to purchase the Debut theme on a different blog.

    #1088987

    coolness…thank you.

    #1088988

    edge3tv
    Member

    when can i expect to see that transaction, as I show the premium theme still active in my billing information on earthbasicsearthwork….. Also, once the theme and upgrade bundle are
    refunded, how long does it take to show up on my paypal or bank statement…(as it hasn’t yet)

    #1088989

    kardotim
    Member

    The premium theme was canceled from the blog ‘earthbasicsconstruction.wordpress.com’. The money has been refunded to your WordPress.com, not your paypal or bank statement.

    We are only able to offer a full refund if we receive notification within 30 days of the purchase.

    #1088990

    edge3tv
    Member

    OK…Apparently I’m not making myself clear on the situation.. I apologize..
    -I currently run a wordpress.com site/blog with the url address http://www.earthbasics.net__linked to–(earthbasicsearthwork.wordpress.com)
    -I originally bought the ‘debut’ premium theme to run for this back in June and I’m happy with it. (this site/blog is all good)
    -I recently decided to create another site/blog and did it under the ‘earthbasicsearthwork’ username and account that is associated with the http://www.earthbasics.net url.. (name of new site/blog edgetalkradio.wordpress.com)
    -I purchased the upgraded bundle and premium ‘debut’ theme to go along with this site/blog. (edgetalkradio.wordpress.com)
    -I then decided I wanted to keep the two sites/blogs on separate wordpress.com accounts (make them independent of each other)
    -I created a new wordpress.com username and account (edge3tv.wordpress.com)
    -I transferred the beginning stages of the edgetalkradio.wordpress.com site/blog over to the new independent account (edge3tv.wordpress.com)
    -I was looking for a way to transfer the upgrade bundle as well as the premium theme I paid for ($99.00 + $75.00)
    -I learned this to not be possible and I would have to ask for a refund on the bundle upgrade and premium theme purchase
    -I would then buy the upgrade bundle and premium theme for the new and independent (edge3tv.wordpress.com) account

    >>So far in my earthbasicsearthwork.wordpress.com account, I see that I have been “refunded” for the upgrade bundle purchase ($99.00) but not yet for the premium theme purchase…
    I was wondering how I am going to see that money come back to me, so I’m am then able to make the new purchases (upgrade bundle and premium theme)

    >>I really appreciate your time on this, happy holidays!

    #1089019

    kardotim
    Member

    I see you’ve already re-purchased the Debut premium theme on your earthbasicsearthwork.wordpress.com blog. Thank you.

    You recently deleted the edgetalkradio.wordpress.com domain. Is this what you eventually wanted?

    Feel free to contact us if you have any other questions.

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