I have read some other posts along this line, it seems the quickest way to fix the issue is to have a Happiness Engineer enable full DNS control on WordPress so I can add the A record I need for squarespace.
Note you will need to obtain the name server values from your current host. You should be able to find them on their support documentation, or contact them and ask for the information. (Name servers may be referred as “nameservers” or “NS records” instead.)
Hope this helps – let us know if you have any more questions!
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