transferring domain to another registrar (godaddy)

  • Author
    Posts
  • #896368

    rebarron
    Member

    I follow the instructions as closely as possible. however, i continue to get this error message:

    “To complete this transfer, we need approval of the administrative contact for this domain name. However, the administrative email address obtained from your current registrar is invalid, or could not be obtained.”

    I have followed the instructions to the letter about 5 times, but still cannot find where to change my administrative email. Can you help?

    The blog I need help with is rebarron.com.

    #896513

    macmanx
    Staff

    You can change the administrator email via the Domain Manager panel, which is where you retrieved your authentication code for the transfer: http://en.support.wordpress.com/domain-mapping/domain-management/

    #896530

    rebarron
    Member

    I have done that now 6 times, and am looking at the domain information page. Where in the Authentic Domain Manager – Domain Details is my password information? The Contact icon is ghosted, my domain is already unlocked….

    #896544

    macmanx
    Staff

    You can reset your domain manager password via Store -> Domains in your blog’s Dashboard. There is no location to change it in the main domain manager panel.

    #896553

    rebarron
    Member

    I’m sorry. From Store -> Domains, neither Manage Domain Subscriptions or Edit DNS offer a chance to edit the password. I cannot find any link, button, or portal that takes me to a place that allows me to edit my password information.

    What do I do once I get to the domains page?

    #896560

    macmanx
    Staff

    There will be a drop-down menu towards the bottom where you can select “Make Changes to the DNS.”

    See this for more details: http://en.support.wordpress.com/domain-mapping/domain-management/

    #896567

    rebarron
    Member

    already done that.

    #896568

    rebarron
    Member

    i appreciate your help- could you give one reply that lists each step from this point forward?

    #896580

    macmanx
    Staff

    Ah, the problem appears to be that you have Private Registration enabled. This will block the transfer.

    Would you like me to disable that?

    #896654

    rebarron
    Member

    yes, please. what happens then?

    #896655

    gabegodaddy
    Member

    Hey there guys,

    If you run into any issues when you get to the Go Daddy side of things, do not hesitate to ask or contact our support directly!

    Cheers!

    #896665

    macmanx
    Staff

    I have disabled Private Registration as requested.

    You should now be able to transfer the domain following this guide: http://en.support.wordpress.com/domain-mapping/domain-management/#transfer-to-another-registrar

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