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Transferring domain to this account

  1. recently upgraded to pro bundle and purchased domain: however it mapped to domain:

    When I tried transferring account and premium URL to initial blog with posts, get error, "The product transfer could not be completed because a subscription or transaction record could not be found. Please contact support and quote this message to resolve the issue."

    Please let me know the best way to map my premium URL and upgraded account to and to delete the second wordpress account. Thank you!


    The blog I need help with is

  2. I flagged this for the staff to help

  3. I haven't received any emails from the support team yet. How long does it normally take them to reply?

  4. They won't email you. They'll reply here. It can take a few days.

  5. is currently mapped to

    Were you able to resolve the situation?

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