Need help? Check out our Support site, then

transferring images from to .com

  1. Hello, I just transferred my site from a self hosted site back to none of the images in my posts work anymore. I see that they are all pointed to the old media file .../wp-content/uploads/2013/06/...

    how do I get all of those images to resolve?

    The blog I need help with is

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Hi there,

    If your self-hosted site is still publicly available, our import tool will grab those images and import them into your site. However, if the self-hosted site isn't available, our importer can't get the images in order to import them here. In that case, you'll need to upload the images manually and re-insert them in your imported posts.

    Please let me know if you have any questions about that!

  4. The self-hosted site can be available if I change the DNS settings back to point to that host. Will that work?

  5. Yes, that should work! :) Once you switch the DNS back to that host, reply here to let me know. I'll have our team fix up the images for you.

  6. OK, I have changed the DNS back to Dreamhost. Thank you for your help. :)

  7. Do you have an idea how long it will take?

  8. Hi there,

    I requested that our team fix the images for you, and now that the weekend is over it shouldn't be too long. I'll let you know as soon as it's done! :)

  9. Thanks!

  10. Hi there,

    You should be all set! You can point the DNS for your domain back to, and please let me know if you have any questions. :)

  11. Thanks again, Everything went well!

Topic Closed

This topic has been closed to new replies.

About this Topic