Tried to update Settings URL to Go Daddy URL -lost access to WP site?

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  • #878211

    katmcghee
    Member

    I tried to put the Go Daddy site into WP(katmcghee.com) and ended up buying a new WP site – which I want to cancel but there is no way to reach anyone in support! My original site kat4nhstaterep.com has content I want to redirect to katmcghee.com. I updated the site setting in kat4nhstatrep.com and now I cannot get into that site – because it keeps redirecting the admin to a site that was incorrectly set up – so I got bumpka! How do I get WP to respond for help on this? I can’t fix it myself or by buying an extra site – which I’ve already done. HELP!

    The blog I need help with is katmcghee.wordpress.com.

    #878385

    auxclass
    Member

    It looks like the registration for kat4nhstatrep.com failed – who did you try and register it with?

    This has already been flagged for staff help.

    #878387

    macmanx
    Staff

    Neither of those domains are under your WordPress.com account.

    Your WordPress.com blog is http://katmcghee.wordpress.com/ and it seems to be fine.

    If you’re referring to self-hosted WordPress.org blogs, we really can’t help with that, and you’ll need to contact http://wordpress.org/support/ for support.

    #878413

    katmcghee
    Member

    Soooo sorry for typing so fast as I was leaving for my birthday dinner.

    The original site is kat4nhstaterep.com. I left out the ‘e’ after stat.

    It is definitely there – but it is all messed up now and I cannot use the wp-admin to login because it redirects me to katmcghee.com – which it cannot find.

    Back online – still need help if you are around. Thanks.

    #878418

    kat4nhstaterep.com wasn’t registered here at wordpress.com. It is registered at DreamHost. The nameservers for kat4nhstaterep.com are still pointing at DreamHost. Look here:

    networksolutions.com/whois-search/kat4nhstaterep.com

    You have to point those at the wordpress.COM as explained in this support page on mapping an existing domain name.

    #878421

    You know, actually forget my last paragraph above.

    You are dealing with Godaddy and DreamHost. Those would be self-hosted wordpress installations. You need to work with GoDaddy, DreamHost and possibly http://wordpress.ORG/support/ .

    #878427

    katmcghee
    Member

    Thanks so much – I found a helpful post on my very issue – at WordPress.org/Support

    Will have to read the 12 pages tomorrow and work it through to get my redirected URL back from the dead.

    Thanks again.

    #878428

    You are welcome and glad you are on the trail to a solution. Best of luck.

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