en WordPress.com Forums › Support tried to upgrade & didn't work Author Posts January 31, 2013 at 12:21 am #1141535 earlnesbittfinefurnitureMember I tried to upgrade my account by paying $99 through my PayPal account, but it doesn’t appear that the request went through. Can you help me? Thanks, Earl Nesbitt The blog I need help with is customfinefurniture.wordpress.com. January 31, 2013 at 1:55 am #1141625 thistimethisspaceMember Please confirm that by checking here: Dashboard > Store > Up Grades Dashboard > Store > Billing History January 31, 2013 at 1:56 am #1141626 thistimethisspaceMember P.S. I tagged this thread for a Staff follow-up. January 31, 2013 at 6:14 pm #1141734 kathrynwpStaff Hi there – I don’t see any attempted transactions under this account, so it looks like it didn’t go through at all. Would you mind please trying again and let me know how it goes? If you get an error message, could you please tell me what it says, or upload a screenshot to help in troubleshooting? Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/ You can upload the screenshot in your Media Library and then post a link so I can see it. Thanks. Author Posts The topic ‘tried to upgrade & didn't work’ is closed to new replies.