trouble getting started

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  • #737992

    endeavart
    Member

    My wife and I just started our site two nights ago. We bought endeavart.com for the allotted $17 a year price and added an extra eight dollars for something else. This was taken out of our bank account today two times for a total of $50 and our website is not even working. We only have endeavart.wordpress.com. Any suggestions?

    The blog I need help with is endeavart.wordpress.com.

    #738140

    timethief
    Member

    This is the root blog on the .wordpress.com sub-domain that you want to domain map from to your domain http://endeavart.wordpress.com/
    You failed to carry through with Step 5: http://en.support.wordpress.com/domain-mapping/register-domain/#instructions-for-registering-a-new-domain-for-your-blog

    To activate your new domain, select the button next to the one you wish to activate and click Update Primary Domain. Your blog will be accessible from both of these domains; the Primary Domain is what actually appears as your domain within the address bar of web browsers. If you do not see your blog at the new domain immediately, please allow some time for the DNS changes to propagate.

    #738141

    timethief
    Member

    With regard to the double charge I will flag this thread for Staff attention.

    #738143

    endeavart
    Member

    Thank you.

    #738144

    timethief
    Member

    You’re welcome.

    Registering a domain through WordPress.com and mapping that domain to your blog costs $17.00 per domain, per blog, per year. For $8.00 more, you can also make the domain registration private.
    Mapping a domain you already own costs $12.00 per domain, per blog, per year. http://en.support.wordpress.com/domain-mapping/

    #738232

    macmanx
    Staff

    I have refunded the extra charge.

    Sorry for the trouble!

    #738246

    endeavart.wordpress.com is now showing up under endeavart.com as it should for me. It can sometimes take up to 72 hours for a domain mapping to completely propagate throughout the internet and how soon you see the change is dependent on how often your ISP updates their DNS cache.

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