Trying to cancel ad upgrade, and button cancels ads for incorrect site

  • Author
    Posts
  • #734612

    cast22
    Member

    Hi, I am trying to cancel no ad upgrade on https://efficientsociety.wordpress.com/ **NOT** the no ad upgrade for my other site https://marketcuriosity.wordpress.com. But the confirmation email only indicates https://marketcuriosity.wordpress.com. And support is apparently shut. :(

    Do I just wait until support reopens??

    Thanks, Jeff

    The blog I need help with is efficientsociety.wordpress.com.

    #734710

    justjennifer
    Moderator

    The refund period is 30 days after purchase, so if you can wait until Staff returns after the 29th, that should still give you enough time.

    Regardless, I’ve tagged this thread for Staff attention. Hopefully it won’t be too long before someone gets back to you.

    #734968

    macmanx
    Staff

    I have canceled and refunded your No Ads upgrade as requested.

    Please let us know if you need any further assistance!

    #734976

    cast22
    Member

    Thank you! You all have some of the best business practices ever!

    Keep up the great work! Jeff

    #734980

    macmanx
    Staff

    You’re welcome!

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