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Trying to renew domain

  1. Trying to renew domain

    The blog I need help with is

  2. Hi -

    Please share the domain you wish to renew.


    If you could help I'd really appreciate it. This is driving me nuts, I'm going round in circles!


  4. I don't get this. It says I currently have the premium account and have that domain, but my emails are bouncing because that domain is not active?

  5. Nothing seems to be working. I can't view or update my purchases or anything.

  6. Hi Sarah -

    The domain, is in redemption. I will need to contact our domain partner and work with them to get this domain restored. To do that, they charge an $80 fee. Please verify that you agree to pay this fee and I will get the process started.

  7. I paid this this morning and resolved with your colleague.

  8. Thanks for posting an update, Sarah! Take care :)

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