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Trying to renew domain

  1. Hi there, didn't have access to my e-mail and missed the renewal date on my website. I would like to get the domain back. Thanks!

    The blog I need help with is

  2. What is the domain name in question?

    In general, here's what happens when you let a domain name expire that you purchased here on WordPressdotcom

  3. Hi winninginteractions, expired on 2017-05-03 and is now in the redemption period.

    The good news is we can still try to recover the domain but you will need to pay an $80 redemption fee in addition to the regular domain renewal costs. If you agree to these costs I will generate a payment request for the amount — once that has been paid I can start the recovery process and contact our domain registrar.

    If you do not want to pay the fee, you can wait until the domain is released but there is no guarantee you will be the first to register it.

    Please let me know what you would like to do as soon as you can.


  4. Hi Gemma! I'd like to redeem the domain and I'm good with paying the fee. Please let me know how to proceed. Thank you!

  5. Hi winninginteractions,

    Thanks for confirming — I've sent a payment request to the email address on your account.

  6. Hi again,

    I've contacted our domain registrar and will let you know when I have an update — we usually receive a reply in 1-2 business days.

    Speak to you soon.

  7. Good news! I was able to recover the domain and is now active on your account :)

  8. Thank you so much for all of your help! :)

  9. You're very welcome!

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