Trying to sign in

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  • #3155175

    Hello, we have an account on WordPress but can’t get in. We can get into our webpage through GoDaddy using the cPanel admin, but can’t log in through WordPress directly. I tried changing the email on the cPanel admin in hopes we could log into WP using that email, but it just created a new account.

    #3155328

    kosiew
    Member

    hi,

    Can you tell us your site url ?

    Here is the support document on how to make the best use of this forum:
    https://en.forums.wordpress.com/topic/best-practices-community-standards/

    “we have an account on WordPress”
    Is that a WordPress.com account ?

    You can follow the steps at
    https://jetpack.com/support/installing-jetpack/
    to connect your self-hosted WordPress site.

    Let us know if you have more questions.

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