Tumblr Import problems

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  • #3228282

    evanhardie
    Member

    I have been waiting for my tumblr blog to import and has been over 24hrs (about 30hrs now). I understand there is a backlog however I am concerned that the import will take longer than Dec 17th. I also am concerned that if I loose internet connection or if I turn off my laptop that the import will stop. Please advise. My internet connection has already turned off once but I restarted it. It didn’t appear that the import was affected but I cannot babysit my laptop 24/7.

    #3228285

    torres126
    Member

    Hi there, I’ve tagged WordPress.com staff to help you with confirming if your import is still in the queue.

    You don’t need to worry at keeping your computer on, the import will run anyway even if you’ve turned your device off.

    You’ll likely receive a response within a few hours from a staff member, but in the meantime, you may wish to take a look at this thread: https://en.forums.wordpress.com/topic/tumblr-imports/

    If it’s reset, please bare in mind the following as advised by staff:

    Please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

    Hope this gets resolved soon, and welcome to WordPress.com. :)

    #3229016

    Hi evanhardie,

    I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

    If you’re moving due to Tumblr’s recent announcement that they will no longer allow adult content on their service, please note that we also have restrictions on the type of mature content allowed on WordPress.com, and pornographic content is not allowed on our service at all.

    https://en.support.wordpress.com/mature-content/

    https://en.support.wordpress.com/user-guidelines/

    Sites that violate these policies may be suspended.

    @torres126 — appreciate your help, thanks!

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