Tumblr importer not working

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  • #3267365

    Hi there,

    I started my import back in August and everything went fine. Since then i’ve added more posts to my tumblr that need to be imported however i’m having an issue with the importer. I’ve disabled my custom domain and the importer hasn’t recognized that. I’ve even disconnected and re-connected several times.

    The instuctions read: As one or more of your Tumblr blogs has a Custom Domain mapped to it. If you would like to import one of these sites you will need to temporarily remove the custom domain mapping and clear the account information from the importer to import. Once the import is completed you can re-enable the custom domain for your site.

    How do I clear the account information?

    Furthermore, due to tumblr’s rules i’ve had to delete a lot of my posts on tumblr but they’re still live on my wordpress. Will those delete as well once I import?

    Looking forward to hearing back.

    Thanks.

    The blog I need help with is selenasclosetnet.wordpress.com.

    #3267681

    supernovia
    Staff

    Hi there,

    How do I clear the account information?

    We weren’t able to figure out why some sites were doing this. You might try importing into a new free site (in case it’s something on your site), and log in from an incognito browser window (in case it’s something “stuck” in the browser) and if it still has issues it’s definitely on their end. You’ll want to contact them for help.

    Furthermore, due to tumblr’s rules i’ve had to delete a lot of my posts on tumblr but they’re still live on my wordpress. Will those delete as well once I import?

    Most of our importers only add to a site, rather than overwriting it. It should skip already-imported stuff as well. I’ll see if I can confirm that for you. But if you want to make a WordPress backup of your site first, just in case, you’d be welcome to. That’s under My Site > Settings > Export .

    Do bear in mind, by the way, you’ll still need to abide by our TOS. From what I’ve seen on the site, you should be fine, but be sure to read this too so you won’t get suspended:
    https://en.support.wordpress.com/mature-content/

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