Two accounts

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    Posts
  • #3023349

    miloandpjcat
    Member

    Hello,
    I recently started a new word press account but it seems to also be linked to my old word press account that I no longer use. I would like to delete this old account but I am afraid in doing so, I will also delete my new account. Any ideas?

    The blog I need help with is www.clawsomecats.com.

    #3023460

    clashbrooke
    Member

    Hi there,

    Would you please clarify whether you have two user accounts or two websites? This will help me in answering your query.

    Cheers,
    Cath

    #3023466

    miloandpjcat
    Member

    Hello, thanks so much for responding . I have two different websites, both with WordPress.

    #3023472

    timethief
    Member

    What are the URLs starting with http:// of each site.

    And, what is username account that registered each one?

    clawsomecats.com is hosted by Unified Layer
    Name Servers:
    ns2.bluehost.com
    ns1.bluehost.com

    This is WordPress.COM support and that site is not on our servers.

    We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    wordpress.org support
    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

    Jetpack support
    Some Jetpack solutions are here http://jetpack.com/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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