Two factor authentication setup problem

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  • #2389171


    When I try to set up two factor authentication on my account i does not want to accept my phone number. I live in Denmark i I suspect that your website does not know how other countries’ phone numbers look like, in Denmark there is only 8 digits. And it is as if choosing the dans country code doesn’t make the site aware that it should accept my phone number.

    The blog I need help with is



    Actually, I just tried again, and it doesn’t accept any length of numbers for me.


    Thanks for letting us know. I had one of my co-workers in Denmark test this out and they’re seeing the same thing.

    I’ve reported this issue to our security developers and I’ll let you know once it’s resolved. :)

    For now, I’d recommend setting up two-step authentication using an application like Google Authenticator or Authy:

    My Danish colleague assured me that method has worked for them for years.

    Thanks again for the report. :)


    Hi there,

    We’ve made a number of changes to how two-factor authentication setup accepts phone numbers. Danish phone numbers shouldn’t be a problem now.

    Thanks again for letting us know of the issue!


    -Alex G.

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