Two "Users" that don't show up as "Followers"

  • Author
    Posts
  • #958198

    thenewyummy
    Member

    I host my site thenewyummy.com and use JetPack to view site stats. I see my “email followers” but there are two “users” that don’t show up as followers. They are listed as “subscribers” under users, but their email addresses are not listed under my “followers” so there isn’t an accurate count of followers of my blog. Can you help? Thanks!

    The blog I need help with is thenewyummy.com.

    #958321

    timethief
    Member

    Are you aware that Staff can only transfer your email subscribers by using JetPack? The WordPress.com Reader is only for WordPress.com members and “followers” cannot be moved. Those who choose to click the “follow” button re: your WordPress.com blog are not necessarily making the choice to receive your posts by email.

    #958322

    timethief
    Member

    I also note that you posted here for Staff assistance with the same issue > https://en.forums.wordpress.com/topic/moving-wordpress-followers/page/2?replies=51#post-955625 As you will get Staff help in that thread I’m flagging this thread for closure.

    #958329

    thenewyummy
    Member

    These are two different issues. Please don’t close that thread.

    #958330

    thenewyummy
    Member

    For this forum question: I don’t understand why two people had signed up for my blog as subscribed users, but they aren’t also email followers. I thought the two were the same.

    #958331

    macmanx
    Staff

    There are two ways to subscribe.

    1. The WordPress.com Reader, which only supports WordPress.com blogs, not Jetpack-enabled self-hosted WordPress.org blogs: http://wordpress.com/#!/read/

    2. Email, only these can be transferred to Jetpack-enabled self-hosted WordPress.org blogs.

    #958332

    thenewyummy
    Member

    Thanks Macmanx. I will take a look at this.

    #958333

    macmanx
    Staff

    You’re welcome!

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