typo in my domain purchase

  • Author
    Posts
  • #1115655

    fgherbert
    Member

    I wished to purchase http://fherbert.com; however, the new domain reads: fhebert.com—no doubt a typo made my me. How can I recover?
    Thanks, F Herbert

    The blog I need help with is fhebert.com.

    #1115764

    timethief
    Member

    You cannot edit any URL. You have to claim a refund and start all over again.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    Note: It takes from 1 – 2 weeks for the refund to be received.

    #1115773

    fgherbert
    Member

    Thanks for your quick response. I interpret it to mean that I do not qualify for a refund because it was a domain registration.
    I will purchase another, more suitable domain name. How do I get rid of the domain name that I typed wrong?
    Thanks for your assistance to this 84 year old dummy.

    #1115775

    fgherbert
    Member

    I worked the domain management and have registered with proper spelling and cancelled wrong domain name. All may be well.
    Fred

    #1115798

    timethief
    Member

    I surely hope it is and have tagged this thread for a Staff follow-up to be sure.

    #1115971

    zandyring
    Staff

    Hi Fred,

    I do see the incorrect domain name still associated with your account. If you give me permission, I’d be glad to remove that for you. Just say the word!

    Cheers!

    #1115973

    fgherbert
    Member

    Thanks—-please remove the incorrect domain name—-can you make me happy by refunding the money I paid for it?

    Fred

    #1115977

    zandyring
    Staff

    Hi Fred,

    I went ahead and removed this and refunded you. I don’t know if that will make you happy, but I am certainly willing to try! :)

    It can take up to 7 days for you to see the charge reversed on your bank statement. It usually takes less time than that, however.

    Cheers!

    #1115982

    fgherbert
    Member

    Thanks, zandyring, now I know why they call you a Happiness Engineer.
    Cheers right back to you.

    Fred

    #1116001

    zandyring
    Staff

    Thank you for the kind words!

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