Unable so save image error when resizing

  • Author
    Posts
  • #957832

    outbackjoe
    Member

    Appears random, sometimes the image gets resized with the “image saved” notification, other times “Unable to save image” appears. Problem occurs on both Google Chrome 20.0.1132.57 m and Internet Explorer 9.0.8112.16421.

    Once “Unable to save image” appears, any further resizing attempt on will also fail with the same message.

    The blog I need help with is outbackjoe.com.

    #957977

    justjennifer
    Moderator

    I’ve tagged this for Staff assistance, please be patient while they get back to you.

    #957981

    jtmichaelson
    Member

    Hello. Having the same problem tonight. Only posted this in order to get a notification when this does get answered. Thanks.

    #957983

    jtmichaelson
    Member

    I fixed my issue by clearing out the cookies, history and then cleaned the computer. I re-opened WordPress and deleted all of the images for the blog and then reloaded them and all of the editing works fine now.

    #958059

    outbackjoe
    Member

    Deleting all images is not possible for me, I need a wordpress solution.

    #958061

    jtmichaelson
    Member

    I didn’t mean all of the images for the entire blog, but just the ones for the page (or pages) that were giving you trouble. Since last night I’ve loaded over 105 new photos and haven’t had trouble again.

    #958063

    outbackjoe
    Member

    I need to resize various pictures throughout my blog, and the problem appears random. Sometimes I go back to a photo that failed a while ago and the resize works. Need it to work universally throughout the blog.

    #958096

    outbackjoe
    Member

    How long will staff assistance take?

    #958100

    justjennifer
    Moderator

    It seems that the tag I used previously was removed.

    But before I retag it, please first try the suggestions in this support doc for clearing your browser cache and cookies http://en.support.wordpress.com/browser-issues/

    #958101

    outbackjoe
    Member

    Tried clearing cache, I managed to resize 2 images then it failed with the same error. I’ve managed to randomly resize a couple of images before so I don’t think it changed anything.

    #958102

    justjennifer
    Moderator

    Thanks for getting back. Since we’re 2 weeks on since your first post, I assume you’re now running Chrome 21.0.1180.60 m and as I know there are other problems with Chrome (and Webkit based browsers in general) at the moment, the only suggestion I can make is try using Firefox. Sorry for no good news.

    #958104

    outbackjoe
    Member

    I get the same error on internet explorer. I don’t think it’s browser dependent.

The topic ‘Unable so save image error when resizing’ is closed to new replies.