unable to activate user account

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  • #1112882

    rebekajo
    Member

    made up a new user for my blog, but unfortunately made a typo when I wrote in its email address. Now I can’t activate it, or get a new password for the new user.

    The blog I need help with is purringly.wordpress.com.

    #1113131

    kardotim
    Member

    What’s the username you are referring to?

    #1113148

    rebekajo
    Member

    purringly

    #1113150

    kardotim
    Member

    That user is already active. If you don’t have access to your account or forgot the password, you can request a new password over here.

    Please follow the instructions carefully. You’ll receive two separate emails during the reset process, so make sure you read them both. If you don’t receive the emails right away, check your spam folders as well. The confirmation emails can get caught in them sometimes :)

    #1113191

    rebekajo
    Member

    That doesn’t work as the email still goes to the email address I’d stated in error.

    #1113204

    kardotim
    Member

    What’s the correct e-mail address?

    #1113205

    rebekajo
    Member

    purringly [at] gmail dot com

    #1113206

    kardotim
    Member

    I see, the user ‘purringly’ has indeed a different registered e-mail address. We can’t change the e-mail address because we’re not able to verify the account ownership.

    Please make sure you have tried testing different passwords using the reset password form. Often people can remember the password after a few tries.

    https://en.wordpress.com/wp-login.php?action=lostpassword

    Sorry for the inconvenience.

    #1113207

    rebekajo
    Member

    I’m 100% sure of the password. I knew … right after I’d created the user … that I’d mis-typed the email addy.

    Is this user-name lost forever now, just because of my stupid mistake?!

    #1113208

    kardotim
    Member

    If you are not able to login it’s not possible to use that registered username again.

    You can register a new account at http://wordpress.com/signup. You can change the name displayed on your posts and comments by changing the “display name” on your Personal Settings admin panel:
    http://en.support.wordpress.com/change-your-username/#change-display-name-nickname

    This video shows how to change your display name:
    http://en.support.wordpress.com/change-your-username/#change-display-name-nickname

    #1113209

    rebekajo
    Member

    Thank you. I know how to change display name.

    I know I made a mistake with that email, but I don’t think the «punishment» [=losing the user-name forever] has any proportion to that mistake!

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