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Unable to edit site, domain still active

  1. I am trying to make edits to my site. However it shows a site called happ happy something or another, rather than the actual site i spent months creating. I cannot even change the content. Something is very very wrong here. i was wondering if you could tell me what is going on? No one has access to my passwords or logins.

    The blog I need help with is massage6558.wordpress.com.

  2. Hi,
    When I go to that link it says that the site has been deleted.

  3. Are you referring to this site? http://www.activeawareness.net/

  4. I am referring to http://www.activeawareness.net/.
    If i put it into my search bar i can still find it. I still own the domain name. So I should be able to access it, right?

  5. Sorry, I misunderstood. I had clicked on the link you provided.

  6. activeawareness.net is hosted by SoftwareWorks Group
    IP Address: 65.75.149.27
    Name Servers:
    ns1.speedydns.net
    ns2.speedydns.net
    ns3.speedydns.net

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  7. I see. thank you so much

  8. @socgrrrl

    Some tips:

    The software automatically provides the site link when the person is logged in. The primary site is the one that is entered on their account page at https://wordpress.com/me/account

    Before answering any thread click the member link under the username of the person asking for help. Example: https://en.forums.wordpress.com/profile/rachelhamaker

    There you will be able to see which site is primary in most cases. You can also see if the thread is a duplicate that has already been answered. Id so type duplicate into the sidebar tags on the thread.

    There you will also see every thread the person has posted into under that username account and you can develop an idea of how much help they may need.

    Before answering a thread that is not a duplicate use forum tag search to locate the most recent correct answers to the same question provided by Staff and Volunteers and our Moderator, who are experienced like me ;).

    Then use the search box in the support docs at https://en.support.wordpress.com/

    Lastly, use Google search.

    When you are convinced you have a correct response post it. :)

  9. @rachelhamaker
    You're welcome.

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