Unable to get wordpress to reply to incorrect domain upgrade option

  • Author
    Posts
  • #831973

    nusbiz
    Member

    Hello Happiness Engineers,

    I have been contacting wordpress helpdesk for several days to help me modify my domain upgrade option which had an error.

    I upgraded my blog to have domain mapping with my domain name – http://www.nusmba.biz

    This upgrades destroyed my google app mail server settings and I have to disable the upgrade. I have several sub-domains in my mail server and wordpress doesn’t seem to recognize or allow for having them if we use its DNS manager. I have been trying in vain to seek help to help me setup domain upgrade without destroying my mail server.

    Please help

    Best regards
    Varun Mittal
    (email redacted)

    The blog I need help with is nusbiz.wordpress.com.

    #832070

    timethief
    Member

    We Volunteers on this peer support forum do not provide email support. We can only point to this section of support documentation. Setting Up Email with Google Apps
    We If it’s not helpful you must wait until Staff get to your support ticket. When we create a support ticket by contacting Staff it’s important to understand they have a backlog. They deal with the support tickets with the earliest dates first. So if we contact them more than once of the same issue the date moves forward and it takes longer to get help.

    #832182

    macmanx
    Staff

    Once you have the domain set as primary, you’ll need to follow this guide to setup Google Apps for Domains: http://en.support.wordpress.com/domain-mapping/google-apps-email/

    #832207

    Hi Macmanx,

    I have set Google Apps before but my problem are following –
    1. WordPress won’t let me forward any subdomain to a dynamic IP. For example docs.nusmba.biz should be go to specific location. linkedin.nusmba.biz should be redirected to my linkedIn page.

    2. I am not sure how to set up MX records for a domain and subdomain simultaneously. I have set up for MX for domain before but confused about doing it for multiple domains.

    Best regards
    Varun

    #832208

    timethief
    Member

    @varunmittal87
    I have flagged this thread for Staff attention.

    #832213

    macmanx
    Staff

    Please contact us via support@wordpress.com

    There may be something we can do.

    #832214

    timethief
    Member

    @macmanx
    Good day to you. :)

    #832215

    macmanx
    Staff

    @timethief

    And good day to you too. :)

The topic ‘Unable to get wordpress to reply to incorrect domain upgrade option’ is closed to new replies.