Unable to purchase Pro Upgrade

  • Author
    Posts
  • #1006689

    coltons111
    Member

    I want to purchase the Pro Upgrade for our webpage but it doesnt seem to be an option in the store. It shows all the upgrades but not the pro bundle. We currently use domain mapping. Any help? Thanks.

    The blog I need help with is unboxedlives.com.

    #1006871

    timethief
    Member

    See the sticky post at the head of the forum > https://en.forums.wordpress.com/topic/fyi-godaddy-outage?replies=8

    This post is flagged for Staff attention.

    #1006888

    macmanx
    Staff

    At this time, the bundle option is only available if you do not currently own an upgrade included in the bundle, like Domain Mapping.

    Sorry for the trouble!

    #1006918

    coltons111
    Member

    Thanks guys. So is there a way to cancel the domain mapping and purchase the bundle now or are we going to have to purchase the upgrades individually now? If we had known this was the case I think we would have waited and bought the bundle. Thank you again.

    #1006924

    macmanx
    Staff

    Sure, I can cancel and refund the domain mapping, but I’ll need to see the request from the user who purchased the upgrade, shanejayhayes.

    #1006927

    coltons111
    Member

    Ok, do you have contact info that I can give to Shane so he can initiate this if we decide to go that route? Thanks again for your help.

    #1006933

    macmanx
    Staff

    As long as he logs in and replies here, that will be fine.

    #1006934

    coltons111
    Member

    Ok thanks. I think we have decided just to purchase the individual upgrades we want, it comes out to be cheaper than the bundle anyway and gives us all we need as we dont need every upgrade right now. Thank you very much for your help.

    #1006940

    macmanx
    Staff

    You’re welcome!

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