Glitch: Why can't I register a domain that contains an apostrophe and a space?

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  • #715546

    duttenhofers
    Member

    I have tried repeatedly to purchase and register the domain name duttenhofersbooks.com for my wordpress blog, but each time I fill out the domain registration form, it is rejected because a backslash () is inserted in the organization name, Duttenhofer’s Books. I type in “Duttenhofer’s Books,” but when I submit the registration, it shows “Duttenhofer’s Books” and says ‘The “Organization” field can only contain the following characters: a-z A-Z 0-9 . , ( ) @ & ‘ – ! + [space]’.
    Blog url: http://duttenhofersbooks.wordpress.com/

    #715674

    duttenhofers
    Member

    I typed the backslash, as needed to describe this problem, but it does not appear in the text above. It belongs between the parentheses, and before the apostrophe i.e.
    it shows “Duttenhoferbackslash’s Books”

    #715688

    mkoenig514
    Member

    That isn’t a glitch. Custom domains cannot contain spaces or apostrophes. Custom domains can only contain letters, numbers, and hyphens.

    You could register duttenhoferbackslashs-books.com .

    Site titles can include spaces and apostrophes. You can change your site title at http://duttenhofersbooks.wordpress.com/wp-admin/options-general.php . Please see our support resources for information about your General Settings at http://en.support.wordpress.com/settings/general-settings/ .

    #715691

    duttenhofers
    Member

    The domain name I am attempting to register — duttenhofersbooks.com — does not contain an apostrophe, space, or any such thing. The glitch occurs when I fill out the information form for paying for the domain. It asks for my name, address, etc, and for my “organization,” and it is in the “organization” field that the backslash inserts itself into the bookstore’s name.

    #715721

    duttenhofers
    Member

    To clarify, I myself am not typing the backslash keystroke at all. It appears on its own when I try to register and pay for the domain.

    #715833

    macmanx
    Staff

    Can you please tell us what browser (and version of) you’re using?

    #715848

    duttenhofers
    Member

    Mozilla Firefox 3.6.23. Thanks.

    #715849

    macmanx
    Staff

    That a pretty out-dated version of Firefox, I bet it might have something to do with the issue.

    Can you upgrade to the latest (currently 7.0)?

    #715850

    duttenhofers
    Member

    Firefox “check for updates” says “no updates available.” I will try another browser. Thanks,

    #715852

    duttenhofers
    Member

    I tried Internet Explorer, and exactly the same thing happened. I guess I will try it on another computer.

    #715853

    macmanx
    Staff

    That is very odd, please let us know if it continues on a different computer.

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