en WordPress.com Forums › Support Unable to renew expired domain Author Posts October 4, 2012 at 9:23 pm #1031680 ramsyrmMember Our domain expired 2 weeks ago and i can’t find the button to renew it, can you help me? Blog url: http://pricetravelmx.wordpress.com/ The blog I need help with is blog.pricetravel.com.mx. October 4, 2012 at 9:46 pm #1031823 auxclassMember You will need staff help – I have flagged this for staff attention October 4, 2012 at 9:52 pm #1031826 macmanxStaff Are you referring to the domain mapping for http://blog.pricetravel.com.mx/ ? If so, you’ll need to be logged in as the owner of the mapping subscription in order to renew it. October 4, 2012 at 10:22 pm #1031832 ramsyrmMember Ok, we’ve a problem because we can’t identify who is the owner and I’m afraid that this person doesn’t work with us…. is there any way to take the ownership of this blog? October 4, 2012 at 10:31 pm #1031835 timethiefMember The person who owns the blog is the person who registered the blog and provided the email address which became the unique identifier here at WordPress.com. That person who also purchased the upgrade for their blog has to transfer it to another username account. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account October 4, 2012 at 10:50 pm #1031837 macmanxStaff Since the upgrade is expired, I can cancel it, which would allow you to re-purchase it yourself. Please note that it will cease to function the minute I cancel it until it has been re-purchased. Would you like me to do that? October 4, 2012 at 11:44 pm #1031844 prensapricetravelcommxMember I asked to our IT area to identify who had the email address of the owner so now I can login as owner. It’s not necesary to cancel the domain because now is renewed. Thanks a lot October 4, 2012 at 11:55 pm #1031846 macmanxStaff You’re welcome! Author Posts The topic ‘Unable to renew expired domain’ is closed to new replies.