Unable to view stats

  • Author
    Posts
  • #1072672

    tutupaslab
    Member

    Hello,
    Since yesterday I haven’t been able to view my website’s stats. Whenever I click on them it takes a few minutes to load and then this message appears:

    User Agent: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3”
    Page URL: “http://www.tutupaslab.com/wp-admin/admin.php?page=stats&noheader”
    API URL: “http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=40000256&charset=UTF-8&color=fresh&j=1:2.0”
    http_request_failed: “connect() timed out!”

    Thank you!
    Giulia

    #1072886

    kathrynwp
    Staff

    Hi there, could you please try clearing your browser cache and cookies?

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If you still have the issue, could you please try another browser such as Firefox and Chrome and let me know how it goes?

    #1072901

    kathrynwp
    Staff

    This issue should now be resolved. Please let us know if you have any further trouble.

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