Unable toAccess my Stats

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  • #980073

    wlka
    Member

    Since one month I have never accessed my stats, view all times. Till yesterday, I used to see my daily stats, view all, but no any more. I see only the word loading, but not loading actually. When I place the moth on “stat”, it shows busy signal. My browser is Fire Box; I have cleaned cache and cookies. Even I tried on different computer and window 7 with Explorer browser, the same problem exists. I was very confident on WordPress. Is it going down? I need help to resolve the problem. Thanks.

    The blog I need help with is wlka.wordpress.com.

    #980183

    kardotim
    Member

    Do you also encounter this problem from either a different computer or from a different geographical location?

    Sorry for the inconvenience.

    #980239

    1positiveguy
    Member

    For the past couple of weeks on wordpress.com I cannot get my stats to load, updated to a new version of Explorer. Any idea on how to resolve this issue?

    #980241

    ricefork
    Member

    My stats hasn’t worked for over two weeks, and I don’t even get the rotating circle symbol anymore, but I pray that my stats will magically return someday.

    #980285

    wlka
    Member

    Since one month I have never loaded my stats, view all times. Till yesterday, I used to see my daily stats, view all, but no any more. I see only the word loading, but not loading actually. When I place the moth on “stat”, it shows busy signal. My browser is Fire fox; I have cleared cache and cookies. Besides, I tried on Google-Chrome, but the same problem. Even I tried on different computer and window 7 with Explorer browser, the same problem exists. My previous thread directed to staff attention. I was very confident on WordPress. Is it going down? I need help to resolve the problem. Thanks.

    #980290

    kardotim
    Member

    Please make sure JavaScript that it’s enabled in your browser. This guide will help you through the process of enabling JavaScript.

    Screenshots are a huge help – can you please send screenshots of the issue so we can better understand the issue? Please see http://en.support.wordpress.com/make-a-screenshot/ for information on making screenshots.

    You can upload them through ‘Media’ -> ‘Add Media’ in your blog’s dashboard, and post the image link here.

    Sorry for the inconvenience.

    #980293

    wlka
    Member

    Kardotim, My JavaScript is enabled. I have window firewall and Symentic anti-virus, but I don’t see unusual situations on them. I tried even in a different location on different PC the problem persists. Regard to screen shut I don’t see the option to do so. Anyway, it looks like this:

    1. On dashboard, it behaves like this

    Stat

    Loading…

    2. When I click the tab, “Stat” from left top corner, it will take me up to WordPress.com, then it will stop.

    #980303

    wlka
    Member

    You see, I noticed something; on the top left under dashboard, I see only “stat” not “site stat”. One day morning, the “site stat” appeared under dashboard instead of stat, at that moment I was able to access to “view all times”, but without graphics.

    #980304

    raincoaster
    Member

    I had a problem seeing my stats yesterday; what I did was, click the Weeks tab to see stats for all weeks, then click the Days tab again, so I went off that one view and then back. Worked fine then.

    #980305

    Similar problem show in dashboard but not when clicking show all !

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