I have a transaction when I check my e-banking statement, which I don’t authorize it. It stated WORDPRESS HTTPSWORDPRESUSD. I don’t receive any email or receipt from wordpress. What should I do?
The blog I need help with is vivooppocasing.wordpress.com.
I check my billing history, I already paid $99 at Nov 8, 2017. Now only Oct, and wordpress already charge me another round, without my consent. Please help.
I don’t see any charges on your account. The last charge was last year and you have received a full refund for that.
Can you please check the date of that transaction on your statement?
Tq for ur reply. [redacted id] US 09/10/18 please check.
- This reply was modified 8 months by supernovia.
Thanks! This was for https://oppovivocasing.com/ — is that your domain and if so, do you want to keep it up and going? We can cancel it, but the domain would not be released anytime soon, so I just want to confirm first.
Yes, just cancel it. But is it possible for me to rerequest a refund? I never blog this domain.
Yup, we were able to refund you since this auto-renewed in advance. Cheers :)
Thank you so much! Please let me know when the refund is made. thanks!
You can see a receipt for the refund here:
Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank.
If you have any other questions, just let me know and I’ll be happy to help.
Okay, thanks for assisting me in this case. Appreciate it!
The topic ‘Unauthorized payment’ is closed to new replies.