Need help? Check out our Support site, then


Unresponsive post

  1. One of my posts has become totally unresponsive. It hangs every time I open it. Just that one https://wordpress.com/post/semperfidem2004.wordpress.com/12829

    The blog I need help with is semperfidem2004.wordpress.com.

  2. Hi @semperfidem2004,

    I just tried to open the link semperfidem2004.wordpress.com/12829 –– it seems to be broken link. Could you share the link so I could have a closer look?

    Sometimes just clearing the browsers does the trick. If still there is an issue, provide a screenshot of the browser with http://supportdetails.com/ in your URL –– this will enable us to know the details to help you further. Just make sure to send us the post link too.

    Let me know how it goes, would be happy to assist you further.

    Thanks!

  3. Hi semperfidem2004,

    Can you tell me more about what happens when you try to load that post in the editor? Does the content load at all or do you see a blank page? Does the same problem occur in other browsers too?

    Thanks!

  4. Can you also confirm whether this only happens on this one post?

  5. Thanks everyone. @pavanraheja The blog is private which is why you may not be able to access it. @supernovia It also happens with this post: https://semperfidem2004.wordpress.com/2016/08/16/brexits-non-impact-on-the-city-of-london-follow-the-money/
    It happens when I go into Blogs and then edit. Not sure what "load the post in the editor" means, @Gemma

  6. @semperfidem2004 is this happening with every post? If you start a new test post, does it crash there?

  7. Hi again semperfidem2004,

    I just wanted to let you know that I've done some further testing and have been able to replicate the issue you are having with those posts. I've reported it to our developers so they can take a closer look at what is happening.

    In the meantime, you could try editing those particular posts through your WP Admin dashboard instead:

    https://semperfidem2004.wordpress.com/wp-admin/edit.php

    I'll be in touch when I have an update.

  8. Thanks @gemma. I'll give that a try
    @supernovia it is happening with every post. I'll try a new test post if the wp-admin route doesn't work

  9. Thanks for coming back to us, we are looking into it at the moment :)

  10. Morning. Has the problem been fixed? I seem to be able to work in wp-admin for the time being, thanks for the suggestion

  11. Hi semperfidem2004,

    We have deployed a fix for this issue so you should be able to edit your posts again. Please let me know if you run into any problems though.

  12. Gee thanks

  13. You're welcome!

You must log in to post.

About this Topic