Unspecified error occurred during import

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  • #3063324

    conradheiney
    Member

    I am moving my self-hosted blog here. When I import the xml file it says an unspecified error occurred. Now it will not let me try again or diagnose the problem. What’s the best thing to do next?

    I used these instructions https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/

    The blog I need help with is bemyblogcom.wordpress.com.

    #3063444

    timethief
    Member

    Hi there,

    1. Is the site you have the XML export file from still online?
    2. If yes, what is the URL?
    3. How large is the XML export file?
    4. Did you remove all spam and unmoderated comments before creating the XML export file?

    Sometimes the importer gets stuck. If the XML export file is large you may have to import Posts, Pages, etc. in separate files. Or if the XML export file is very large Staff may have to do the import.

    I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #3063462

    kokkieh
    Staff

    Hi there,

    Are you importing to the site, bemyblogcom.wordpress.com? I see no sign of an attempted import in that site’s logs.

    From what site did you export the file? Is that site still online?

    What is the file size of the file you’re trying to import?

    And does the file name end in .xml, or something else, like .zip?

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