Unsubscribe issues for our followers

  • Author
    Posts
  • #720424

    cheapereads
    Member

    We have subscribers who have decided they no longer want the emails and are having trouble unsubscribing from our blog. Any ideas that could help us help them? Thanks!

    The blog I need help with is the-cheap.net.

    #720756

    airodyssey
    Member

    Hi. Could you be more specific as to the “trouble” they are having? Usually it’s as easy as clicking on a clearly marked unsubscription link at the bottom of the email and following the instructions from there?

    #720788

    cheapereads
    Member

    Two subscribers tell me that they have tried using the link but it does not work, doesn’t recognize them when they try to log-in to finish action.

    #720789

    timethief
    Member

    If you subscribers don’t have a WordPress.com blog, they should be able to unsubscribe using the following link. You don’t need a login, but you do need to enter your email to get a key to get in:
    http://subscribe.wordpress.com/

    If they do have WordPress.com blogs then there may be a bug if clicking the “unsubscribe” link in the post email is not working. I’ll flag this thread for Staff attention.

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