en WordPress.com Forums › Staff Answers unsubscribing Author Posts February 12, 2013 at 7:36 pm #1153200 laurafadoraMember I have a follower who is having trouble unsubscribing. She says that she’s tried multiple times hitting the unsubscribe button at the bottom of the emails and yet she’s still recieving them. How do I help her? The blog I need help with is laurafadora.wordpress.com. February 12, 2013 at 11:22 pm #1153294 catrymerMember Hi there, You should ask her to contact us directly. We can help her unsubscribe. Best! February 13, 2013 at 12:07 am #1153299 laurafadoraMember She said that she has tried, but since she doesn’t have a WordPress account she wasn’t able to contact anyone. Where do I send her? Do you have a link or an email address that I can give her? February 14, 2013 at 10:55 pm #1153333 laurafadoraMember I need some contact information to give her. I can’t find anyway to contact someone directly on wordpress for help. February 18, 2013 at 10:20 am #1153342 catrymerMember Hi there, Sorry for the delay in answering. If your subscriber doesn’t have an account she can contact us directly by sending us an email to firstname.lastname@example.org. Best! Author Posts The topic ‘unsubscribing’ is closed to new replies.