unsubscribing

  • Author
    Posts
  • #1153200

    laurafadora
    Member

    I have a follower who is having trouble unsubscribing. She says that she’s tried multiple times hitting the unsubscribe button at the bottom of the emails and yet she’s still recieving them. How do I help her?

    The blog I need help with is laurafadora.wordpress.com.

    #1153294

    catrymer
    Member

    Hi there,

    You should ask her to contact us directly. We can help her unsubscribe.

    Best!

    #1153299

    laurafadora
    Member

    She said that she has tried, but since she doesn’t have a WordPress account she wasn’t able to contact anyone. Where do I send her? Do you have a link or an email address that I can give her?

    #1153333

    laurafadora
    Member

    I need some contact information to give her. I can’t find anyway to contact someone directly on wordpress for help.

    #1153342

    catrymer
    Member

    Hi there,

    Sorry for the delay in answering. If your subscriber doesn’t have an account she can contact us directly by sending us an email to help@wordpress.com.

    Best!

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