Upcoming Events Widget Displaying Events not on my Calendar!

  • Author
    Posts
  • #1438906

    A parent pointed out to me today that there are ‘false events’ in my Upcoming Events feed.

    Right now it is set to automatically pull events from my Google Calendar http://howardpublicschool.com/calendar/

    I had an event on there for Wed Sept 18 that said Home & School meeting 7pm with a few more details.

    Today I notice that in Upcoming Events there is an event that says Home & School meeting on TUESDAY Sept 17th at 8PM. I have no idea where this came from!!! I have never had this event on my calendar.

    I have since deleted the ‘offending’ Wed Sept 18th post to see if that would fix it, but it hasn’t.

    Help?!

    The blog I need help with is howardpublicschool.com.

    #1439040

    I’ve tried everything I can think of.

    I have recopied and pasted the ical code from the original calendar into the widget to see if that “reset” it.
    I have moved it temporarily to the ‘inactive widgets’ section, then moved it back.
    I have played around the with number of “items to show”.
    I have deleted all Home & School meetings from my calendar just in case there is an issue on the Google end

    And I STILL cannot get rid of that stupid Home & School meeting reminder that gives the wrong time and wrong day that I NEVER put on my Google calendar!!

    Ugh! Anyone?

    #1439081

    rachelmcr
    Staff

    Hi there,

    It can take some time for Google calendars to update, so when you make changes to the events on your calendar you may need to wait a bit for the changes to be reflected on your site.

    I took a look at your calendar here: http://howardpublicschool.com/calendar/

    I see the “Home & School Meeting” event on Sept. 18 at 7 pm, as you mentioned in your first post. If you check again, are you still seeing the event at the wrong date/time?

    #1439100

    Thank you for the response.

    Mysteriously this phantom event disappeared when the WordPress formatting/colour problem was fixed?

    Still have no idea what the problem was – as this event was NEVER on my google calendar – but I’m happy it’s gone. :)

    Thank you @rachelmcr

    #1439105

    Sadly this same problem is back again :(

    I have scheduled chess club on my Google calendar to happen from 12pm to 12:30pm every Tuesday from October 8th to December 3rd.

    It is now showing up in my Upcoming Events Widget on both Mondays from 8-8pm AND Tuesdays from 8-8:30am!! Both are WRONG.
    The “at lunch” part is correct so clearly it’s pulling some information from the event.

    Any advice? This widget is so frustrating!

    #1439106

    rachelmcr
    Staff

    Hi there,

    I’m sorry for the frustration with this! I see what you mean — it looks like the Upcoming Events widget is displaying recurring (e.g. weekly) events incorrectly. I reported this to our team, so they will work on a fix for this issue.

    Please let me know if you have any questions in the meantime. :)

    #1439107

    furlanclub
    Member

    Hi,

    I am also having the exact same problem with my calendar widget. Is there anyone that can assist me on fixing it, as this is a business page and displaying wrong dates/times is a huge inconvenience.

    #1439108

    rachelmcr
    Staff

    @furlanclub – I’m sorry you’re having trouble with this. Our team is looking into the issue, but we don’t have an exact timeline for when it will be fixed.

    #1439109

    The upcoming events widget has been fixed so that recurring events now display in the correct timezone. Thanks again for reporting the problem and sorry for the trouble!

    #1439110

    Interesting that you just noted it was fixed 2 days ago as the widget has actually been working for the last two weeks and as of today has started creating phantom events for me again.

    It is listing Chess Club at the wrong time again (as a double event) and it is missing Book Buddies all together.

    #1439111

    I think it may depend on how you are creating recurring events and which calendar software you are using. I tested recurring events saved using Google Calendar, and those are what I verified were fixed.

    #1439112

    I have been creating them logged into my Gmail account using google calendar, same as I’ve been doing for years.

    The recurring events seem to work fine many times over and display normally on the actual calendar. The ‘lost in translation’ moment appears to be with the widget.

    It doesn’t happen with every recurring event I create, only with a couple of them which has me so stymied.

    I think I’d understand better if, say the details are correct, but the time is shifted an hour or two, however, the widget changes the times as well (ie. right now lists chess club from 12am-12am). It is so very odd.

    #1439113

    I’d like to try to catch another example in action. I just checked http://howardpublicschool.com/ and most of the events don’t have a time. The “Book Buddies” event shows up as November 25, 2013 at 4:00 pm – 4:45 pm, and that one matches the time shown for the matching event in the at http://howardpublicschool.com/calendar/

    #1439114

    Hi, I’m having the same problem with my google calendar and upcoming events widget. There are currently three events showing up for next week that aren’t on my google calendar. Last week these were still showing instead of the events that were actually taking place! Hope this provides the other example you’re looking for…..

    #1439115

    Forgot to add, my site is http://www.emmylaine.com

    #1439116

    @inspirationofgaia, I checked http://emmylaine.com/ just now and I see these events:

    • Donation Class! Lunchtime Yoga Sadhana @ The Sanctuary, December 10, 2013 at 12:30 pm – 1:30 pm
    • Yoga Monks Flow @ Seventh Chakra Yoga, December 10, 2013 at 5:00 pm – 6:30 pm
    • Yoga Nidra @ Ra Yoga, December 10, 2013 at 8:45 pm – 9:45 pm

    Looking at the first one in the list as an example, I checked https://www.google.com/calendar/ical/boej8moku9egotkkc7hm26qs2k%40group.calendar.google.com/public/basic.ics and found the corresponding code for an event with the same title:

    BEGIN:VEVENT
    DTSTART;TZID=America/Los_Angeles:20131112T123000
    DTEND;TZID=America/Los_Angeles:20131112T133000
    RRULE:FREQ=WEEKLY;BYDAY=TU
    EXDATE;TZID=America/Los_Angeles:20131126T123000
    DTSTAMP:20131205T133230Z
    UID:(email redacted)
    ATTENDEE;CUTYPE=INDIVIDUAL;ROLE=REQ-PARTICIPANT;PARTSTAT=ACCEPTED;CN=Emmy L
     aine Yoga & Ayurveda;X-NUM-GUESTS=0:mailto:boej8moku9egotkkc7hm26qs2k@group
     .calendar.google.com
    CREATED:20131113T180057Z
    DESCRIPTION:
    LAST-MODIFIED:20131113T185505Z
    LOCATION:
    SEQUENCE:1
    STATUS:CONFIRMED
    SUMMARY:Donation Class!  Lunchtime Yoga Sadhana @ The Sanctuary
    TRANSP:OPAQUE
    END:VEVENT

    I noticed that the “RRULE” line in the event’s code says that it should be listed weekly, so it makes sense to me that one is showing up. But I’m also realizing these could all be correct in the widget since it has been over a week since you posted before.

    Can you take a look at the events currently in the upcoming events widget at http://emmylaine.com/ and let me know which ones are incorrect and what they should be instead or if they are showing up when they shouldn’t?

    Also, can you tell me how you added that event to your calendar, what calendar app you used, and whether you imported events from an outside source at any point?

    #1439117

    @howardpublicschool:

    It doesn’t happen with every recurring event I create, only with a couple of them which has me so stymied.

    What calendar app did you use to create the events and were any of them imported from an outside source?

    It is listing Chess Club at the wrong time again (as a double event) and it is missing Book Buddies all together.

    You mentioned that back on Nov 3, so I was looking back at it again for an updated example. I just checked http://howardpublicschool.com/ and I see Chess Club listed twice:

    • Chess Club, December 10, 2013 at 12:00 pm – 1:00 pm
    • Chess Club, December 17, 2013 at 12:00 pm – 1:00 pm

    The dates look correct, but I think the time should be 5:00pm instead of 12:00pm.

    Is anything else wrong with the current list from the widget at http://howardpublicschool.com/ ?

    #1439118

    The dates look correct, but I think the time should be 5:00pm instead of 12:00pm.

    I was wrong. :)

    I think the times are correct for http://howardpublicschool.com/ right now.

    @howardpublicschool, could you let me know if you’re still having any trouble?

    #1439119

    Hello. The widget is still not displaying the events correctly and now it seems like there’s no rhyme or reason to it!

    It’s not pulling in tomorrow’s event (ntro to Yoga Monks @ Seventh Chakra Yoga, Fri, December 6, 7:30am – 8:30am).

    The first two events that are listed on the widget ( Yoga Monks Flow @ Seventh Chakra Yoga December 9, 2013 at 5:00 pm – 6:30 pm and Yoga Nidra @ Ra Yoga December 9, 2013 at 8:45 pm – 9:45 pm) are actually scheduled for the 10th, not the 9th.

    Also, the events aren’t appearing in chronological order according to time within a day.

    Thanks for your help :-)

    #1439120

    @inspirationofgaia, thanks for including specific details!

    We’re puzzled by the few that are showing up a day early—my theory is that the same thing is happening to all three events you mentioned and the Dec 6 one isn’t showing because it’s already dropped of (i.e. if it’s displaying a day early for some odd reason then it would have been displayed earlier on Dec 5 which is in the past now).

    We’ll start looking into it in more detail tomorrow. It’s good to have these examples!

The topic ‘Upcoming Events Widget Displaying Events not on my Calendar!’ is closed to new replies.