Upgrade Paid

  • Author
    Posts
  • #1104991

    linahayes
    Member

    I have paid for an upgrade on WordPress, I have a proof of receipt of this payment. My blog allowed me the new features along with this upgrade for about 10 minutes, however now it has gone back to asking me to purchase an upgrade again, and my features are no longer available. How should I resolve this?

    The blog I need help with is linahayes.wordpress.com.

    #1105093

    raincoaster
    Member

    You could start by telling us what upgrade it was.

    #1105144

    kathrynwp
    Staff

    It looks like you managed to sort this out at your end by cancelling and then re-purchasing the Custom Design upgrade. We’re sorry for the inconvenience.

    If you still need any help, just let us know.

The topic ‘Upgrade Paid’ is closed to new replies.