Upgrading account and Payment amount

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  • #3248786

    Hi – I’m trying to upgrade to a paid subscription and wanted the $3.00 a month/paid annually for bloggers. First it won’t even let me select that option – second, when I did finally (out of frustration) choose the one year at $5 a month/paid annually for $60, the bottom of the form says my card will be charged $110.00. Can someone please help me?

    The blog I need help with is fromhelptohope.home.blog.

    #3249267

    kokkieh
    Staff

    Hi there,

    All plans are billed for a full year at a time, so the total cost of the Personal Plan is $60. The other $50 you were charged are for a G Suite from Google email subscription which you added to your cart. That is a separate upgrade you added, and not part of your plan.

    The reason you were not able to add the $3 Blogger plan is because you selected a .com domain. The Blogger plan can only be used to register a .blog domain. Any other type of domain requires the Personal Plan or higher.

    Let me know if you have any questions about this or if you would like to cancel any of the upgrades you bought. Also note your plan gives you access to live chat support, Monday to Friday, via https://wordpress.com/help/contact

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