en WordPress.com Forums › Support upgrading website Author Posts Aug 1, 2018 at 5:49 pm #3155163 taxicabareteMember Hello I’m trying to upgrade my plan using my credit card from my bank account in dominican republic and the transaction continues to decline. Is this because my account is dominican? The blog I need help with is taxicabarete.wordpress.com. Aug 2, 2018 at 1:26 am #3155284 kosiewMember hi, Can you check whether your bank allows international credit card transactions ? I have also tagged modlook for a Staff to help you with upgrading. Thank you for your patience while they get back to you ; ) Aug 2, 2018 at 7:46 am #3155419 kokkiehStaff Hi there, Your payment were being declined by your bank, not by us. Only they can tell you why, but usually it’s because a card isn’t authorised for international transactions as @kosiew suggested above. But I see you’ve since managed to complete a payment, so I’m marking this as resolved. Author Posts The topic ‘upgrading website’ is closed to new replies.