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upload link not working

  1. deborahbrasket

    The upload link for media not working on my site today. Is this a problem happening across the board? If just on my site, why isn't it working?

    The blog I need help with is

  2. No, it's not an issue across the board.

    (1) Are you using the secure https:// login?

    (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out >

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see >

    (3) Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

    a. clearing your browser cache and cookies >

    b. Using the browser with all extensions or add-ons disabled

    c. updating the browser to the latest stable version

    d. Confirming third party cookies is enabled on the browser

    e. Confirming JavaScript is enabled

    f. Confirming Flash is updated and if required installing the latest version of Flash

    g. Resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in

    h. Trying another browser

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