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Uploading files such as PowerPoint presentations.

  1. Problems uploading media such as PowerPoint presentations. I select a file, hit upload and nothing happens.
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  2. Whenever you click a link and nothing happens that's usually an indication of a browser related issue.

    (1) Are you using the secure https:// login? It not then please try it.

    (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out >

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    Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

    a. clearing your browser cache and cookies >

    b. Using the browser with all extensions or add-ons disabled

    c. updating the browser to the latest stable version (not a buggy BETA browser version)

    d. Confirming third party cookies is enabled on the browser

    e. Confirming JavaScript is enabled

    f. Confirming Flash is updated and if required installing the latest version of Flash

    g. Resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in

    h. Trying another browser

  3. Thanks! I will try out the following! Unfortunately I have had a go on three different computers but I will follow the above steps as they might all be suffering from the same problems. I really appreciate your help.

  4. Hi rmpsvannini,

    We have instructions on how to do a PowerPoint embed using Microsoft Skydrive here:

    Hope that helps and please let us know if there's anything else we can do

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