Why is my video not uploading?

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  • #626453

    sweffling
    Member

    I have just purchased the VideoPress upgrade. Following the directions to upload I get as far as browsing, then upload. Then nothing. All that appears on my screen for 15 minutes or more is ‘sending request to sweffling.wordpress.com. I can get no further. Help please!!
    Blog url: http://sweffling.wordpress.com/

    #626640

    hewsut
    Staff

    How big of a file is this video?

    Try switching to the alternate version of the uploader (it sounds like you may be using the HTTP uploader right now?) and see if that helps:
    http://en.support.wordpress.com/media/uploader/

    #626670

    sweffling
    Member

    Thank you very much hewsuit:) My file is 77 mg. The only uploaders I can see are Browser or Flash uploaders. The Flash does not even recognise the file in my documents: the Browser does that OK but I can get no further than ‘sending request erc etc’. I’m not very experienced or tecky but trying hard to learn so any and all help is really appreciated. Thanks.

    #626671

    macmanx
    Staff

    What’s the file extension on the video file? Also, is the file on your local drive, or an external drive?

    #626673

    sweffling
    Member

    You are going to think me madly ignorant, which I am! What is a file extension:)

    The file is loaded onto my laptop in ‘my documents’, then ‘my videos’. It is 77mg. Thanks for being patient (in anticipation) and help.

    #626676

    macmanx
    Staff

    A file extension is the last three letters following the dot in the video’s filename, so video.mp4, video.avi, video.mpg, etc.

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