I've submitted two previous support tickets and although they "flew through cyberspace" they apparently haven't landed anywhere, so here I am.
I wanted to re-direct my blog to another site (http://alwconsulting.vpweb.com/). I read about how to do it on here, and so I went in and manually changed the nameservers via the Domains management page. But all it did was re-direct the blog to a random page on the nameserver, not my page (because there was no place to plug in IP addresses, etc.).
I researched a bit more. I found out how to buy a re-direct from WordPress and installed it (I think). I went back in to try to correct the Domain nameserver issue but the page on which its on (Domains management) has an error on it. I've tried clearing my cache, my cookies, my browser, everything. I've tried it on different computers. Nothing works. The page itself is bad. And whatever it is that is bad on it is stopping me from changing the nameservers back.
Like I said, I've submitted two tickets now and I've heard nothing back. This is a domain, re-direct and private registration I pay annually for. I don't know how WordPress sorts its support issues out but I'd at least like to know when I'll hear back about this -- or I'm just going to cancel the thing, buy a domain elsewhere, and start fresh. The time its taken to simply receive a "We're working on your problem" email is ridiculous.
Any suggestions (other than not losing my cool)? :p
The blog I need help with is alwconsulting.org.