Need help? Check out our Support site, then


URGENT domaine

  1. eyesdreamparis
    Member

    Bonjour,
    Il y a quelques semaines j'ai ouvert un site en ligne (eyesdreamparis.com) via vos services Word press, cependant j'ai du le fermer et demander un remboursement car j'ai vraiment eu du mal a prendre en main l'outil.
    Mon frere a finalement realisé un site.
    Entre-temps j'ai commandé 1500 cartes de visite ou mon site ' eyesdreamparis.com' y figure.
    malheureusement Le domaine est bloqué.
    Il faut que vous puissez me debloquer le domaine et me donner le code de transfert svp
    Pouvez-vous me joindre au plus vite aux [phone redacted] pour que nous puissions trouver un arrangement.
    En vous remerciant d'avance je vous souhaite une agréable journée
    Cordialement
    HAFAYED sheryne

    The blog I need help with is eyyesdreampaaris.wordpress.com.

  2. Were you refunded for both the upgraded WordPress.com plan as well as the domain? Only if you weren't refunded for the domain and you still own it will it be possible for you to now transfer it elsewhere. I have added modlookto the tag box on the right for staff to check your account (and remove your telephone number).
    Don't forget there is the Français forum to get advice in your own language here: http://fr.forums.wordpress.com

  3. @eyesdreamparis I can see you cancelled an older upgrade and weren't refunded. I was able to restore the domain to your account.

    Please use these steps to point to another host: http://en.support.wordpress.com/domains/change-name-servers/

    You can then also transfer the domain: http://en.support.wordpress.com/domains/transfer-domain-registration/

    I hope this helps!

You must log in to post.

About this Topic

Tags