User cannot accept invitation to join, receives error

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  • #1420644

    tbalandry
    Member

    One of our users receives the following error when she tries to accept the invitation to join,

    When I click on the accept the invitation, the message reads, “Your request couldn’t be completed.
    This may have occurred for security reasons or because your session timed out.”

    I’ve resent her invitation and she continues to receive this error.

    Please advise.

    The blog I need help with is tbalawlaunch.wordpress.com.

    #1420854

    kdietz
    Member

    This has happened to several of my students in the last day–I would say about 20% of the students have tried to sign in so far. The only way the first student was able to access our class blog (which is private) was to completely create a new username and re-register, and then I sent her a new invitation to her new username. Now that this is happening to about 15 other students, I hesitate to make this the default solution…

    Any suggestions?

    #1420855

    timethief
    Member

    @tbalandry
    re: One of our users
    Please post the username for Staff. I’ll tag this thread for their assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1420856

    timethief
    Member

    @kdietz
    What is the URL of the blog please?

    #1420859

    kdietz
    Member

    Hi! Thanks for your swift reply. I’ve put the URLs of my 3 class blogs and the usernames of students who are having trouble for each blog. I initially sent them each an invitation (to be ‘authors’) on our private class blog. It seems when some of them are initially registering they can’t get access to our blog. So they are sending a request for access (which comes to my email from WordPress). I tried clicking on the link in this message, but I realize now that this merely makes them viewers, not authors.

    This is a typical message from a student about their experience: “I set up my wordpress username but when I click on “accept invitation” a screen pops up saying that I can’t log in because of security reasons or because my session timed out. Is there another way to join the blog?”

    Thanks for any help you can offer!
    Best,
    Kelly

    The URL is http://ideasandideologies1.wordpress.com/
    For this blog, the following usernames have had trouble so far:
    mfabbro1
    sleavit1
    gpaige1
    vmiller9

    The second URL is http://ideasandideologies2.wordpress.com/
    For this blog, the following usernames have had trouble so far:
    hmontgo1
    jsimons504
    radicalradigan
    patriciaherrmann
    ltomaro
    jcampbe4
    mobrien42013

    The third URL is http://militarizationofeverydaylife.wordpress.com
    For this blog, the following usernames have had trouble so far:
    crussak1
    domesticdog
    mykeala

    #1420865

    kdietz
    Member

    This is to follow up on my own problem (above). The following instructions helped my students access our site…

    At the bottom of the invitation I sent to you from our WordPress site, there’s a blue link. The writing is very small, but it says “Trouble clicking the link? Copy and paste the url instead.”

    Copy and paste the link into your browser. You may be asked to sign in to WordPress if you haven’t already. (Of course this requires that you register for WordPress, and have a username and password).

    #1420867

    kdietz
    Member

    Hmm… the ‘fix’ above only seems to be helping some students. Others are still getting the error. At this point the list of usernames above is out of date. Some have been able to access it, more have not.

    #1420891

    kardotim
    Member

    @kdietz If all the students register for WordPress.com accounts or accepting an invitation at the same time from the same classroom, it might trigger our anti-spam system, because it looks just like an automated spam attack.

    A great way to get around that is to make signing up at WordPress.com their first homework assignment.

    #1420906

    tbalandry
    Member

    @timethief: The user in question is aishade

    #1420908

    kardotim
    Member

    @tbalandry I’m not fully sure what happened there but I added ‘aishade’ as an author to your blog.

    Thank you.

    #1420909

    tbalandry
    Member

    Thanks so much!

    #1420911

    kardotim
    Member

    You’re welcome. Feel free to contact us if you have any other questions.

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