User stats for people using VPNs

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  • #1650887

    I used to work as an English teacher in SE Asia, and I’ve a number of friends in that part of the world.

    I’m assuming they will be using a VPN to access my blog. But they do not show up in my page stats as either a vistor or a page view (I’ve confirmed that at least one of them is a regular visitor).

    Is this normal for people viewing a wordpress.com site via a VPN? – It would be nice to know how many of them are reading.

    The blog I need help with is whathappensinthenextphase.wordpress.com.

    #1650929

    auxclass
    Member

    Lets see what the staff has to say, I have flagged this for the staff

    #1650971

    kardotim
    Member

    Our stats system worked, as designed, in this case. It correctly counted the clicks to your site. It occasionally happens that your stats are representative of a glitch elsewhere on the Internet.

    For more information about the stats we measure, see the following support page:
    http://en.support.wordpress.com/stats/

    If they use a VPN connection then they are probably connection through a different country and therefore they might not appear as being a visitor from the country where you’d expected them to come from.

    Please let me know if you need further assistance with your site.

    #1650973

    It’s not that they’re coming from a different country, it’s the fact that no view or visit is being registered at all.

    #1650978

    kardotim
    Member

    VPN shouldn’t cause this though. It might be because the following are not reflected in your stats:

    * Visits to uploaded documents and files
    * Visits from browsers that do not execute javascript or load images
    * GoogleBot and other search engine spiders
    * Visits you make to your own publicly available blog (when logged in to your account)
    * Visits by users that are logged in, and listed as admins on the blog

    #1650979

    The only one I can think of that would be relevant is if they’re not using JavaScript.

    #1651010

    Just noticed a hit from a Swedish VPN.

    Was this a test that you where running?

    Thanks

    #1651014

    kardotim
    Member

    Yes, that was me :)

    #1651015

    Ok Cheers, at least I know that it does work at some level.

    Maybe it’s a SE Asia thing – or maybe they’re using a mobile or something…

    #1651090

    Hi me again

    I’ve judging my stats both via wordpress and statcounter.

    WordPress is counting 5 visits, but statcounter is only showing 2.

    I’ve ran a few tests, but can’t understand why this is happening.

    I know visitors take longer than visits to appear, but this seems to be a regular occurance.

    #1651093

    kardotim
    Member

    Statcounter might measure things differently. It’s a tool that doesn’t run on our servers and therefore doesn’t track everything.

    Please let us know if you need any further assistance!

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