username and password

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  • #3108503

    I am only able to get to word press through blue host. The username and password I have is not working when I try to log into the wordpress site itself.

    The blog I need help with is




    Your website is not hosted on
    We’re able to help only with websites hosted on

    To clear up any confusion, there are 2 versions of WordPress. is a managed environment different from using the open source WordPress installation. and are two, different entities.

    You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:

    You’ll need a free account to post – if you don’t already have one, you can register here:

    Your hosting provider customer support may also be able to help you.

    Hope this helps



    Hi there,

    We have no control over your login details for that site, as the site is not on our servers, and your login details won’t work for that site. If you’re unable to log in, and Bluehost cannot help you reset the password from your cPanel, please follow the instructions for resetting the password for your version of WordPress here:

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