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Using own DNS servers and mapping to a root-level domain

  1. I want to map my www domain to my blog. I already have the DNS hosted elsewhere with email etc already set up.

    From what I can see, I have 2 options - redelegate to WordPress DNS servers and reconfigure the DNS records there to include my email settings; or perhaps point my existing DNS records to the WordPress site.

    I've tried the first option, but when I go into Domains and try to add my www. domain, it says it can't add it because the domain isn't yet pointing at WordPress's DNS servers. But I don't want to redelegate the domain until the DNS settings are all correct, especially with the correct Email records! If I redelegate, then add the domain in the dashboard, then add the appropriate email records, I won't have email for a while...

    The second option would be the simplest, and it looks like you can do it for subdomains by creating a cname record, but it doesn't seem like you can do it for the root domain!

    Any suggestions? Thanks...
    Blog url:

  2. You will need to change the nameservers the map the domain here, but as soon as you can do that, you can immediately set your DNS records via

  3. To clarify, will WP detect the domain redelegation instantly? I'd expect that it will take the usual time to propagate before WP can detect where the domain is pointing to. Why can't I just add a root-level domain, set up the DNS records for it, and THEN redelegate?!

    Either way, this process seems completely backward - changing your domain delegation and then rushing to update the DNS records on the new DNS server before you lose mail doesn't seem like a great way to ensure a smooth transition. It's entirely possible that once redelegated, mail may go missing in the minutes it takes to update the DNS settings.

    Or have I missed something here?

  4. Changing your nameservers is the only method that we support for mapping.

    We use OpenDNS here, so propagation is usually incredibly quick for us. Your ISP may be a different story.

  5. Understood... it just seems an incredibly loose process. Not being able to set up the DNS records BEFORE redelegating to those same DNS servers doesn't inspire a whole lot of confidence. It should be picked up quickly by WP, but there's a decent chance it could take several hours, in which case any mail or subdomain settings I'd normally have working are all out of action. For some customers this would have to be a show stopper in itself.

    Why don't you just allow us to point a root-level cname record at the WP servers so we can just use our own DNS servers?

  6. We can support that for subdomains (, but not the main domain:

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