video not playing when embedded through video press

  • Author
    Posts
  • #1365061

    harrysears
    Member

    i have upgraded to premium and videopress but my video is not playing when embedded on the blog

    The blog I need help with is harrysears.com.

    #1365234

    kardotim
    Member

    Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

    #1365263

    harrysears
    Member

    Yes it has a circle with a line through it on the play button do it only comes up as a black screen

    #1365277

    kardotim
    Member

    It seems the shortcode wasn’t correct. I switched to [Text] mode in your post editor and fixed the shortcode. The video is working now.

    Please let us know if you need any further assistance!

    #1365291

    harrysears
    Member

    Wow thank you.
    So when doing it again with a new video should I use the text mode to attach the media file???
    Harry’s ears

    #1365292

    kardotim
    Member

    You can copy the video shortcode and paste it into your post directly, regardless of being in text or visual mode. But please let us know when you have any issues pasting the shortcode into your post.

    Thank you!

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